I take pride in my products and firmly believe in the old-fashioned saying, "The customer comes first." Return Policy If you are not 100% satisfied with your purchase, you may return the item and receive a refund of your full purchase price (not including shipping). Refunds will be made using the same method that payment was received.
I automatically cancel the order and an email is sent to inform the customer that the order was cancelled. Contact Information Heartland Paper Prodducks 28 Roxbury Drive NW Cedar Rapids, IA 52405-4417 kathy@heartlandpaperprodducks.com I've been having problems with my website email, so please use heartlandpaperprodducks@gmail.com To contact me by phone: 319-390-4555 If you're calling about an order, it's very important for you to have your order number ready. Monday ~ Friday 9:00AM - 4PM (CST) Shipping costs are automatically calculated and listed on the order form. Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Guam, Hong Kong, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Singapore, Spain, Sweden, Switzerland, and United Kingdom. If your country is not listed, please ask if we can ship there. First Class Mail and Priority Mail For USA addresses Air Mail for all orders outside the USA. All online transactions at Yahoo! Stores are handled with industry-standard SSL encryption. Here is a direct quote from Yahoo. "We use the Stronghold secure server, currently the second best selling secure server software,and in our opinion, technically the best product. It supports industry-standard 128-bit SSL encryption." |
